Our guarantee is simple. If you are not completely satisfied with any product you receive from us, please contact us at: firstname.lastname@example.org or 1-902-476-7039. We will promptly provide you with the information you need to exchange the item or refund your money.
Returns & Exchanges
Every item made and sold by Salt Air Collections is guaranteed. If at any time or for any reason you are not completely satisfied with your order, the item can be returned for an exchange or refund. Shipping fees are non-refundable. We regret that orders for items that have been personalized cannot be cancelled or returned.
To make a return, first please contact us at email@example.com or 1-902-476-7039. Enclose a copy of your invoice and please ensure that the item is safely wrapped before returning, preferably in the original packaging.
WITHIN CANADA – ship via Canada Post regular surface mail.
WITHIN UNITED STATES or OVERSEAS – ship by regular surface mail. The exterior of the package must be clearly marked “Canadian Goods Returning” on the outside of the package. Salt Air Collections is unable to refund taxes and duties
Every item is carefully inspected before shipping. Should you order arrive damaged, please contact us at 1-902-476-7039 or firstname.lastname@example.org.
Note: If the package or item appears in any way damaged upon arrival, we encourage you to sign for the item as damaged or refuse the shipment.